Frequently Asked Questions

Addmi is an event ticketing and point of sale platform built for associations, business event organizers, and restaurants. It combines ticketing, POS, membership management, invoicing, and email marketing in one dashboard.

There are no monthly fees, setup fees, or contracts. Event ticketing has a 3% service fee per ticket sold, capped at $39 per ticket. POS uses transaction-based pricing with no per-device fees.

Eventbrite charges 3.7% + $1.79 per ticket, plus a separate 2.9% payment processing fee per order. Addmi charges a flat 3% service fee per ticket. Credit card processing fees are separate and can be passed on to attendees. Free events are free on both platforms.

Yes. 100% of attendee data — emails, phone numbers, custom fields — belongs to you. Addmi never uses your data to market competing events or share with third parties.

Yes. Addmi provides free white-label embedding so you can sell tickets directly on your website with no Addmi branding visible to your attendees.

Yes. Addmi includes a full POS system with unlimited terminals, kitchen display, online ordering, loyalty programs, gift cards, and time cards — all at no additional monthly cost.

Addmi provides a mobile check-in app for iOS and Android. Staff can search guests by name or scan QR code tickets for instant check-in. You can also broadcast messages to guests and staff during events.

Yes. You can create recurring events and duplicate past events to save setup time. All ticket types, pricing tiers, and settings carry over.

You can process full or partial refunds from the Addmi dashboard. Refunds are processed back to the original payment method.

The dashboard is designed to be intuitive, and most events can be set up quickly. Our team is available for onboarding support if needed.

Addmi supports all major credit cards via Stripe. For POS, you can accept card payments, cash, and split payments across multiple methods.

Yes. You can create multiple ticket tiers with member pricing, early-bird discounts, promo codes, and private hidden tickets accessible by link only.

Yes. Addmi includes a full invoicing system for sponsorships, exhibitor fees, and other event-related billing with automated email reminders.

Yes. You can export attendee lists to print name badges in Avery template 5395 format. Select which fields to print including name, company, ticket type, and logo.